Trade-in value was issued as a gift card instead of refunded to my card
I bought an iPhone 18 Pro Max in a store about five days ago and traded in my iPhone 14 Pro Max at the same time. The employee…
iPhone trade-in
Can Apple compensate me after a repair reset made my iPhone ineligible for trade-in?
I had an iPhone 15 Pro that stopped connecting to cellular after I returned from an international trip and turned off Airplane Mode. The Cellular settings showed an…
Apple Didn’t Take My Old iPhone During an Upgrade—How Do I Complete the Trade-In?
I switched from the Citizens One iPhone Upgrade Program to Apple's new Klarna-based upgrade program when I picked up my latest iPhone. The Apple employee didn't receive any…
How Can I Move From the Old iPhone Upgrade Program to the New One?
I've been using the old iPhone Upgrade Program and normally upgrade every year from one Pro model to the next. After making payments for about a year, I…
Does Apple’s Upgrade Program really let me switch to each new Pro model for little or no extra cost?
I'm trying to understand how Apple's Upgrade Program works with the yearly iPhone releases. For example, if I upgrade from an iPhone 16 Pro to a 17 Pro…