How should IT handle repeated out-of-office requests for employees?
I support a client with roughly 1,000 users, and department heads regularly submit tickets asking IT to set automatic out-of-office replies for employees who forgot to do it…
IT policies
How should IT handle repeated out-of-office requests for employees?
I support a client with roughly 1,000 users, and department heads regularly submit tickets asking IT to configure out-of-office replies for employees who forgot to do it themselves.…
Could I Get in Trouble for Only Viewing the BIOS on a Work Computer?
I'm starting a new job in a few weeks and recently received the computer equipment I'll be using. I turned on the PC out of curiosity to check…
How should we handle IT staff submitting feedback on their own tickets?
A few IT technicians are creating tickets, assigning them to themselves, completing the work, and then submitting glowing responses to the follow-up satisfaction survey. For example, one technician…
How to Effectively Block Mail Attachments in M365?
I'm looking to implement stricter policies for email attachments in M365. My plan is to create two separate policies: one for quarantining suspicious files and another for outright…
How to Handle a Litigation Hold on a Laptop in Use
Hey everyone, I just received a litigation hold notice regarding a current employee, but the issue is that the laptop is still in active use. What's the best…
Should I Disable PowerShell and CMD for Non-Admins?
I'm tasked with fully disabling PowerShell and CMD unless they're running with elevated permissions, but I'm unsure if this is the right move. Currently, we only permit signed…
How to Implement Effective Change Management in IT
I've never worked with a formal change management system before, and I'm realizing that people managing third-party cloud services aren't keeping IT informed about their changes. I'm curious…
Why Does My Company Block Native Mail Apps on Mobile Devices?
I'm curious about the reasoning behind my company's decision to block the use of native mail applications on mobile devices that connect to our network, whether they are…
How can I get my company to care about security policies?
We have security policies in place, but it feels like no one actually reads them or engages with them. We often struggle to get team members to complete…
Is .NET 6 a security risk if I have the latest runtimes installed?
I'm currently learning C# and I've kept .NET 6 on my work laptop for training purposes since some modules reference that version. However, my IT Director mentioned it…
How can I let specific users install software on their machines?
Hey everyone! I'm new to working with domain controllers and Group Policy Objects (GPOs). I'm looking for advice on how to allow some users—specifically, a few managers in…
How Are You Managing Inactive Remote Devices in Your Organization?
I need to address an issue at my company regarding remote devices that aren't being logged into regularly. We're considering implementing a policy because when these devices sit…
How to Handle a Work Stoppage When Remote Support Is Blocked?
I'm in a tough spot. A user reached out saying they're experiencing a work stoppage due to restrictions on remote access tools like Remote Assist and Quick Assist.…
Microsoft Defender is Flagging Uvx as Suspicious on My Work PC – Any Solutions?
Hey everyone, I've been working on a project that involves using uvx to launch scripts for MCP server execution and some basic CLI tasks. Everything works perfectly on…
How to Handle This New Security Policy?
I've come across a new requirement in our security policy that seems a bit concerning. It says we need to ensure that all actions by individual users can…
Transitioning from Entra Security Defaults to Conditional Access Policies
Hey everyone! I'm looking to switch from Entra security defaults to conditional access policies for my organization. I came across some information that mentioned if I disable the…
Is it okay to add my personal university account to my work laptop?
I'm currently an intern and I love the work laptop I've been given, but I need access to some notes from my university courses that are on my…
How are you handling computers that aren't getting timely patches?
Hey everyone, I'm reaching out to gather some ideas for a frustrating issue we're facing. We're using ManageEngine for patch management, but a ton of our systems aren't…
Can Employers Detect If You're Using Wi-Fi or Ethernet on Their Laptops?
Hey everyone! I recently started a remote work job and was given a new laptop by the company. They've instructed me to connect it directly to Ethernet for…