How can a locked iPhone be wiped, and what happens afterward?
My sister has an iPhone that her roommate is using, but she no longer remembers the passcode and nobody can unlock it. I have a background in computer…
locked iPhone
How can a locked iPhone be wiped, and what happens afterward?
My sister has an iPhone that her roommate is using, but she forgot the device passcode and nobody can unlock it. I have a background in computer repair…
How Can I Access a Deceased Family Member’s Locked iPhone?
My older brother recently passed away, and I inherited his iPhone 16 Plus. It is protected by a six-digit passcode that nobody in the family knows. I've tried…
How can I recover my dad’s iPhone photos without his passcode?
My dad became seriously ill and is currently unable to tell me the passcode for his iPhone. I do have his Apple Account login written down, but two-factor…
Can I recover my dad’s iPhone photos without knowing his passcode?
My dad became seriously ill and is currently unable to communicate. Before that happened, he wrote down his Apple Account login, but I never learned the passcode for…
My 73-year-old dad is locked out of his iPhone and Apple Account—what can we do?
My dad is 73 and has forgotten his passwords, including the one for his Apple Account and the Gmail address connected to it. His iPhone 12 is currently…
iPhone 15 Plus suddenly rejects a passcode that worked yesterday
My iPhone 15 Plus was working normally all day yesterday, and the passcode worked several times. It was charging overnight, apparently installed an iOS 26 update, and now…
Do I Have One Passcode Attempt Left After an 8-Hour iPhone Lockout?
I entered the wrong passcode several times while trying to unlock my iPhone. It briefly locked me out after an earlier attempt, and I've now reached the 8-hour…
How can we preserve data from a deceased friend’s locked Apple devices?
A close friend recently passed away and left me a MacBook Pro and an iPhone. His family would like to check whether they contain important photos, documents, notes,…
Can I Use an iPhone 5s That’s Stuck on Activation Lock?
I found an iPhone 5s that my parents bought several years ago, and I'd like to use it. The phone is in good physical condition and the battery…