nonprofit IT

How can we create consistent professional email signatures without coding?

I've gradually become the unofficial IT person at a nonprofit, and email signatures are turning into a constant headache. We want everyone's signature to look polished and consistent,…

How can I create consistent, professional email signatures without HTML?

I've gradually become the unofficial IT person at a nonprofit, and email signatures are becoming a constant headache. We want everyone's signature to look consistent and professional, with…

How Should I Take Over a Solo IT Environment With Almost No Documentation?

I started a solo IT position about a month ago after the previous IT person retired. I received access to his old email and files, but the planned…

How do I take control of a solo IT environment with almost no documentation?

I started a solo IT role about a month ago after the previous IT employee retired. I was given access to his old email and files, but the…

What’s the best way to document a small but complex IT environment?

I provide part-time IT support for a small nonprofit and am preparing for the possibility of moving on. Documentation has often been pushed aside by more urgent work,…

What common IT issues should I cover in a self-service knowledge base?

I'm the sole IT technician for a small nonprofit with about 80 employees. Our current request process requires staff to contact their department head, who then submits the…