Our small startup's entire AWS account was locked earlier today without a clear explanation, taking our production environment offline. We opened a support case immediately, but after more…
Azure Key Vault in the US Central region went unavailable earlier today and briefly took down our production application because it could not connect to the vault. The…
Our Brazil-based SaaS company's production environment runs entirely in AWS, including EKS, RDS, ElastiCache, SES, S3, payment services, and customer data. AWS suspended the account for alleged non-payment…
We run a Brazilian SaaS company whose production environment is hosted entirely in AWS, including EKS, RDS, ElastiCache, SES, S3, customer data, and payment records. AWS suspended the…
Our production site becomes unreachable several times a day for roughly 1–2 minutes, then recovers without intervention. The stack is Windows Server with IIS, ASP.NET Core MVC and…
My AWS account has been flagged for verification for the past two weeks. I've already submitted all required documents, including incorporation papers, a utility bill, and transaction history…