I work at a hotel where guests frequently leave behind phones, tablets, earbuds, and other electronics. Our lost-property procedure is to contact the guest, leave a voicemail, and…
My dad is 73 and has forgotten his passwords, including the one for his Apple Account and the Gmail address connected to it. His iPhone 12 is currently…
A friend is considering bidding on AirPods from an auction house, but the listing says they are "ID locked." From what I understand, the previous owner may need…
I'm in the United States and have a MacBook that belonged to an elderly friend who died in Spain. I have her death certificate in Spanish and French,…
A few months ago, I forgot my Apple ID password and entered it incorrectly several times while trying to install an app. Apple then locked the account, and…
I have an older 2018 MacBook Pro that still works, but I tried to erase it because it had become slow. During the process, Activation Lock appeared. I…
Hey, I'm looking for some advice about getting my MacBook's Activation Lock removed. I bought my MacBook in April 2022 from an Apple Store, but now I'm locked…
I created a new Apple account on February 19th and deactivated it about eight hours later. However, I had logged into iCloud on my iPhone and enabled Find…
I'm stuck trying to remove the activation lock on my Apple Watch after I forgot to erase my old Apple ID before resetting it for my new phone.…
I sent my iPhone 12 Pro Max to Apple for repairs because I want to gift it to my grandma, and it had some damage. A month ago,…
I recently found my Apple account locked out of nowhere while I was using my phone. The message says it was locked for "security reasons." Now, it gives…