Why Is My iPhone Blocking Certain Websites on Every Network?
For about a month, my iPhone 12 has been blocking certain websites with a message saying the site is restricted. The blocked sites include adult-content websites and even…
VPN troubleshooting
Why Is My iPhone Blocking Certain Websites on Every Network?
For the past month, my iPhone 12 has been showing messages like "____.com is restricted" when I try to visit certain websites, including adult sites and the Internet…
What does this Windows LiveKernelEvent 0x1CC dump indicate?
I was troubleshooting a user's VPN connection when I noticed that File Explorer had been crashing repeatedly over the previous few days. The system reported a LiveKernelEvent 0x1CC,…
VPN Connects Successfully but Remote Computers Are Unreachable
After installing a new FortiGate firewall, some users can establish the VPN connection but cannot ping or access their assigned work computers. Testing from the affected PCs shows…
How can you tell whether an AI has enough context to safely fix an IT issue?
I've been testing an AI assistant on a high-priority work ticket, and it keeps insisting that its proposed patch is good enough. The suggestions sound plausible, but I'm…
Is There a Safe Self-Service Tool for Running Approved IT Fixes?
I'm looking for an application I can deploy to end users that provides approved, situation-specific fixes. For example, if a VPN client stops working, a user could select…
How can you tell whether an AI has enough context to safely fix an IT issue?
I've been testing an AI assistant on a serious work ticket, and it keeps insisting that its proposed fix is ready. The frustrating part is that the advice…
How would you troubleshoot intermittent slowness at a remote office over a site-to-site VPN?
A handful of users at a secondary office have been reporting intermittent slowness in Outlook and other work applications for several weeks. The main office has no similar…
What are the most common RRAS VPN troubleshooting issues?
After three days of troubleshooting, I finally got a small RRAS VPN lab working in Windows Server. The first issue was that the client connected but never received…
Why do all my browsers load slowly unless I use a VPN?
I'm running Windows 11 with Bitdefender Antivirus and Mullvad VPN on a 1 Gbps fiber connection. For several weeks, Chrome, Edge, and Firefox have all taken around 10–15…
Why is a website still detecting my location when I use a VPN?
I'm in Australia, and a website I normally use is unavailable here. I recently subscribed to NordVPN and tried connecting through servers in the United States and other…
Is Disabling IPv6 a Safe Long-Term Fix for Windows L2TP VPN Errors?
Several users recently started receiving this Windows VPN error when connecting to a Meraki L2TP VPN: "The L2TP connection attempt failed because the security layer encountered a processing…