Why Does WSUS Show an Older Windows Version Than Intune?
I manage about 1,500 devices enrolled in Intune, but WSUS is still our primary patching system because our organization has limited internet bandwidth. Some devices report different operating…
Windows updates
Why do Intune and WSUS show different Windows build numbers?
I have about 1,500 devices enrolled in Intune, but WSUS is still our primary patching system. Some devices show different OS versions in the two systems—for example, Intune…
Is It Safe to Delay the Windows 11 26H2 Update?
Windows 11 26H2 is showing up as an optional update on my PC, so I'm wondering whether there's any security risk in waiting before installing it. I've heard…
Windows 11 machines suddenly developing massive Windows folders
Windows 11 bloat has always been a nuisance, but over the past few weeks I've found dozens of user machines with C:Windows folders approaching or exceeding 100 GB.…
Is It Safe to Delay the Windows 11 26H2 Upgrade?
Windows 11 26H2 is being offered as an optional update, and I'm not sure whether I should install it right away. I've heard that major Windows updates can…
How can we get users to free up disk space and install required laptop updates?
We deploy Microsoft updates every month, and most employees install them without trouble. However, around 30 laptops are still missing updates after three weeks. One user's drive is…
Windows Updates Keep Breaking the Visual C++ Redistributable
Is anyone else seeing recurring problems on managed Windows endpoints where a Windows update causes the Visual C++ 2015–2022 x64 Redistributable to stop working or revert to an…
Windows Updates Keep Breaking the Visual C++ Redistributable
Is anyone else seeing recurring endpoint problems where a Windows update causes the Microsoft Visual C++ v14 x64 Redistributable to stop working or revert to an older DLL…
How can I safely install Windows updates without getting locked out by BitLocker?
Whenever I install a Windows update, my laptop sometimes starts asking for a BitLocker recovery key and I can't get back into Windows. This first happened last year,…
How can I update Windows without getting locked out by BitLocker?
Whenever I install a Windows update, my laptop sometimes starts asking for a BitLocker recovery key and I can't get back into Windows. This first happened last year,…
Action1 vs. N-able: Which Is Better for Patching and Remote Support?
We previously used Action1 extensively and had a good experience with it. Our systems engineer is more familiar with N-able, so we're comparing the two for a relatively…
Black screen after Windows updates: how can we identify or prevent the cause?
I work for an MSP and we've been seeing an intermittent issue on client workstations after Windows updates. The sign-in screen appears normal, but after the user logs…
Windows Updates Sometimes Cause a Black Screen After Login—How Can We Prevent It?
We manage Windows systems for several clients and have seen an intermittent issue affecting user workstations after updates. The logon screen works normally, but after the user signs…
How can I restore the touchpad on my HP laptop?
The touchpad on my HP laptop suddenly stopped working, and the usual troubleshooting guides haven't helped because many of the settings they mention aren't available on my system.…
KB5122882 Causes New RDP Connections to Hang on Windows Server 2022
After KB5122882 installed overnight on a Windows Server 2022 RDS host, existing Remote Desktop sessions continued working, but new connections authenticated and then hung. Task Manager also became…
How Can I Restore the Touchpad on My HP Laptop?
The touchpad on my HP laptop has stopped working, and I have already tried several troubleshooting guides. The settings shown in those guides do not appear on my…
KB5122882 Causes New RDP Connections to Hang on Windows Server 2022
After KB5122882 installed overnight, users could no longer establish new RDP sessions to my Windows Server 2022 host. Existing sessions continued working, but new connections authenticated and then…
Can Windows 10 ESU Updates Be Installed Without Enrolling in the Program?
Is it possible to download Windows 10 Extended Security Updates from the Microsoft Update Catalog and install them on a Windows 10 PC that hasn't been enrolled in…
Can Windows 10 ESU Updates Be Installed on PCs Without Enrollment?
Can Windows 10 Extended Security Updates be downloaded from the Microsoft Update Catalog and installed manually on a PC that is not enrolled in the ESU program and…
Laptop Stuck at 0% During Windows Update—What Should I Check?
A user's laptop appeared stuck at 0% while installing an update for about an hour. They held the power button to shut it down, but the update seemed…