I'm visiting my parents and noticed something strange with their internet speeds. My download speed is only 16Mbps, but the upload speed is a whopping 181Mbps. I've never encountered this issue before. Could it be a faulty WiFi extender? We're using a Deco setup, and I'm curious about what might be causing this discrepancy.
3 Answers
I've seen this kind of thing happen before. It’s likely an issue with your ISP. A quick call to them might clear things up and help diagnose the problem.
First thing you should do is connect directly to the main router using an Ethernet cable and do a speed test. If you get good speeds there, the issue is likely within your network. If the speeds are still bad, then it’s probably on your ISP’s end, modem, or router.
Restarting all your devices is a solid first step. If things are still slow after that, try testing the speeds at different points: plug your computer directly into the modem, check the speeds on WiFi, and the WiFi Extender. If the modem’s slow, it’s definitely time to call the ISP. If only one device is off, updating the drivers might help.
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