What are my options for backing up my iPhone with a green screen issue?
Asked by
CreativePenguin42
My iPhone 13 Pro Max has developed a green screen issue. While Apple has offered to repair it for free, they mentioned that this would erase all my data. I haven't backed up my phone in a long time due to storage constraints. The phone still works fine aside from the display problem. Apple Support suggested using a Lightning to HDMI cable to connect to a TV, allowing me to navigate the phone and back up my data. However, I'm struggling to find an affordable third-party cable since the official Apple one is not available here. I'm also facing challenges with backing up to iTunes because I need to trust the computer, but it's tough without seeing the screen. Can anyone recommend a good digital AV cable or any alternative methods to save my data?
Answers
If you can find a MacBook, try using the screen mirroring feature. It could help you see what’s happening on your iPhone and navigate it better for a backup.
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Have you tried connecting your phone to a computer for a backup? If the phone is still functional, you might be able to manage it that way, even the screen is green.
GadgetGuru88: The issue with that is you need to trust the computer first. I understand that can be tricky when you can’t see the screen clearly. You really need to find that trust prompt to proceed.
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Honestly, your best bet is to either get that HDMI cable from a local site or consider replacing the screen if that's an option. It's a hassle, but those seem to be your main options right now.
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DataHoarder99: That's a good idea, but it might still be tough trying to guess where to click without being able to actually see it.