We're moving higher education devices from Configuration Manager to Intune and looking for alternatives to Universal Print. Our Ricoh copiers have trouble with multiple copies and waking for print jobs, and Mac setup has been difficult too. What cloud print options are worth evaluating?
What are you using instead of Universal Print?
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I'd look at PrinterLogic. It uses an agent on devices, with printers configured through a cloud portal and installed locally. That could be a useful fit if you want centralized deployment without keeping the current print path.
Get a pricing quote early and test the Ricoh drivers, multiple copies, sleep behavior, and Mac deployment before committing. A different deployment tool won't necessarily fix a copier wake issue.
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PaperCut Hive is another one to check, especially if cloud printing on the Ricoh devices is a requirement. Ask the vendor which copier models and configurations are supported, then try the actual workflows your staff need.
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Printix is worth putting on the shortlist too. Run a small pilot alongside the existing setup and compare job delivery, copy counts, driver options, and Mac support rather than judging it on deployment alone.
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For public or guest printing, Princh may be worth a separate look. The needs there can be pretty different from deploying managed printers to staff devices, so I'd check whether it covers the specific campus use cases you have in mind.
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uniFLOW is another product to investigate, though the example available here involved Canon devices rather than Ricoh. Check compatibility and get a demo using your copier models before treating it as a serious candidate.
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