What Microsoft 365 and Entra ID access should I request for a junior IT role?

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Asked By MapleOrbit_47 On

I'm new to IT at a company that uses Microsoft Entra ID, and my manager asked which permissions I need to handle common employee issues such as password resets, MFA problems, Teams channel access, device enrollment, shared mailboxes, and Microsoft 365 Groups. I was considering requesting Entra ID Administrator, Intune Administrator, User Administrator, Authentication Administrator, Exchange Administrator, Teams Administrator, and permission to manage shared mailboxes and Microsoft 365 Groups. Since I may only get one opportunity to request access, what roles should I add or remove? I'd also like advice on which certifications would best prepare me for a long-term career in identity and access management.

2 Answers

Answered By CedarPixel22 On

For an identity-focused career, SC-300, Microsoft Identity and Access Administrator, is the most relevant starting point because it aligns directly with Entra ID, authentication, governance, and access management. AZ-104 can provide a stronger foundation in Azure administration, while SC-100 is a good longer-term security architecture goal after you gain more practical experience. Before asking for permanent access, make sure your manager or security team defines exactly which tasks you own and which actions must still be escalated.

Answered By QuietHarbor8 On

Your list covers many day-to-day tasks, but avoid requesting broad administrator roles unless you genuinely need them. Ask for the least-privileged roles that match your responsibilities. User Administrator and Authentication Administrator may cover password and MFA work without giving you the full scope of Entra ID Administrator. Depending on your environment, License Administrator, Groups Administrator, and Conditional Access Administrator could also be useful. Security Reader is helpful if you need visibility into security settings without changing them. Ideally, your organization should use role-based groups and just-in-time elevation so you can request temporary access when a task requires more privilege.

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