We tested a profile migration on one laptop with Forensit and joined it to a new domain. Desktop, Documents and Downloads now show access denied, but the files are still on a server in the old domain. How can we get the data into the user's local profile?
Why can't the user access their files after a Forensit profile migration?
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fork_in_the_settings
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Check whether those folders were redirected to the old server. If they were, the laptop profile migration and the server data migration are separate jobs. The profile tool can associate the local profile with the new account, but that doesn't necessarily move the files or grant the new account access to the old share.
Look at the folder locations and any folder redirection policies first. Then decide whether the files should remain on a server, move to a new share, or become local files. If they stay on a server, both share and file permissions need to allow the new account access.
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For a local copy, use an account that can still read the old server and write to the laptop. That might mean using an authorized admin account or an intermediate location if the laptop can't reach the old share with its new credentials.
Robocopy can copy the folder contents, but test on a small folder first and check its output for failures. Be careful about copying old security settings onto the destination. Make sure the new user can open the copied files, compare the source and destination, and keep the original data until the checks pass.
fork_in_the_settings:
The laptop is already in the new domain and can't access the old file server. Would an intermediate copy be reasonable?
RIGHT_this_way_ish:
Yes, if you have an authorized account and a secure location with enough space. Verify both stages of the copy before removing anything from the old server.
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Since this is one test user, removable storage could be a practical transfer method. Copy from the old server using an authorized account, then copy to the laptop and verify the files. Use encrypted storage if the data is sensitive and follow your organization's handling rules.
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If the longer-term plan is OneDrive or SharePoint, moving the server data there is another option rather than putting it all on the laptop. Microsoft's SharePoint Migration Tool may be worth evaluating. That's a separate migration though, and you'll still need to plan access and check the results.
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TABLE_for_nobody:
Also check what policy applies in the new domain. Copying files locally won't help much if the folders keep pointing back to the old server.