My Crusher ANC 2 headphones randomly lose audio on my OMEN HP PC. Windows sometimes still shows them as connected, and reconnecting can take several attempts. They work without trouble on a laptop and phone.
This started again after a PC reset. I've reinstalled and checked the Bluetooth drivers, changed the power-saving setting, restarted the Bluetooth service, and run the Windows troubleshooter. What else should I check?
Check whether the PC has an external wireless antenna and whether it's connected. Some motherboards have two gold coaxial connectors on the back for it. If yours uses an antenna and it's missing or loose, that could affect Bluetooth reception.
Check the manual for your exact model before buying anything. The connectors and antenna setup aren't the same on every PC.
I'd try another Bluetooth device on the PC for a while, ideally something like a keyboard or mouse. If that drops too, the problem points more toward the PC's Bluetooth connection than the headphones themselves.
If only the headphones have trouble, remove their pairing from Windows and pair them again. Since they work on other devices, the PC side is still worth investigating even if other accessories stay connected.
When the sound cuts out, check the selected output device in Windows as well as the Bluetooth connection status. A device can appear connected without being available as an audio output. That distinction might help narrow down whether it's the audio connection failing first or the whole Bluetooth link dropping.
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