I've been having issues with my Windows 11 PC where File Explorer isn't responding. It all started after I turned off Windows Defender temporarily to install an app. I suspect I got a virus from a website that keeps redirecting me to another site. Now, my browser launches every time I start the computer, and no matter how many scans I run, they come back negative. It feels like my PC is lagging and I can't open anything. Does anyone have any advice on how to fix this?
2 Answers
It sounds like your PC might be infected with a browser hijacker. The site you mentioned is indeed known for that. To troubleshoot, try booting your system into safe mode. You can do this by pressing Win + R, typing "msconfig", and checking the Safe boot option under the Boot tab. After that, restart your PC, open Task Manager, and disable any suspicious programs in the Startup tab. Additionally, use a tool like Autoruns to check for any unwanted entries that might be launching on startup.
You might have malicious software causing the issues. If you turned off Windows Defender, it could have let something in. I recommend running a scan with Malwarebytes or AdwCleaner while in Safe Mode. Also, check the Task Manager for any unfamiliar items in the Startup section and disable them. If that doesn't help, consider running a system restore or executing 'sfc /scannow' in Command Prompt as an admin to fix any corrupted files.
Thanks for the suggestions! I'll run those scans and try the system restore.
Thank you! I'll give those steps a try and see if it helps.