Why is my Windows VM skipping Intune Device Preparation during setup?

November 13, 2026 2 answers
Asked by MUSTARD ON MONDAYS

I sign in with a corporate account during Windows setup, but the VM skips the installations. It doesn't appear to join Entra ID or enroll in Intune, and the device shows MDM as None.

I've checked the Device Preparation group ownership, permissions, enrollment settings, and user licensing. There's no sign of the Intune Management Extension afterward. What should I check next?

Answers

~knock.twice+please

I'd start with the join, before chasing the missing apps or management extension. In Entra device settings, check that the user is allowed to join devices to Microsoft Entra ID. A work account showing under Access work or school doesn't necessarily mean the device itself joined.

Also make sure the VM has internet access from the start of setup. Watch the setup choices and select the organization option when prompted, then check whether the device actually joins and enrolls.

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Lurbit

Check the enrollment side separately from the Device Preparation group. If MDM says None, look at the automatic MDM enrollment scope for the user and confirm the account has a license that includes Intune. The group and app installs won't tell you much until enrollment is working.

fable_9__amendment:

It may also help to check the VM's join and enrollment status after setup, rather than relying only on the account shown in Settings.

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