Why Was My Activate Credits Request Denied?

December 24, 2025 2 answers
Asked by CreativeUser01
Hey everyone! I'm working on an early prototype for a governance-focused data and machine learning platform, and I've been trying to get some Activate credits. Unfortunately, every time I submit my application, it gets rejected almost instantly by what seems like an automated system. I've made sure that all my AWS billing, contact, and business info matches what I provided in my Activate application as well as the details on my project's landing page. Still, nothing works out. I even reached out for support, but they gave me a generic response saying they wouldn't provide specific information about my rejection. Here's my guess: I set up my AWS account a long time ago while I was living in another country, and I only updated my information recently for this application. Could this still be causing issues with the automated verification system?

Answers

QuestioningMaven
It sounds like the project is in the pre-seed stage, right? They typically want businesses that are more established. If you donโ€™t have an official company yet, that might be part of the problem. But updating your info is definitely crucial, so maybe just keep trying!

CuriousCat22: Yeah, having a formal company can help a lot with these types of applications. It shows them youโ€™re serious about your project.

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TechWhiz89
Thatโ€™s a long time to have an AWS account! If they've flagged your account due to the country change, it might be worth creating a new one under your current location. But also, do check if any documentation is needed for your specific region now.

FunkyDataDude: Right! Sometimes even small mismatches can cause automated systems to kick back requests, so double-check everything.

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