Hey everyone! I'm stuck with my old Samsung Galaxy Note9 because I can't remember the PIN after not using it for a few years. I've looked for solutions but most of them seem to lead to factory resets, which I really want to avoid since I have some precious memories stored on it. I even tried to use Samsung's support options, but my device doesn't show up when I log in. Has anyone experienced a similar issue or knows a way to unlock this without losing my data? I'd really appreciate any help!
4 Answers
It’s a bummer! If factory resets aren’t an option for you, your best bet might still be calling Samsung support directly or checking for any updates on their website about recovering old devices. Sometimes they can offer up-to-date methods that you might not find online.
You might hear rumors about fancy software to unlock phones, but those options are usually out of reach for most people. There’s also the risk of being locked out further if you try too many wrong attempts, so be careful! Have you tried any old passwords that you usually use? Sometimes they come to you out of the blue!
Unfortunately, I'm afraid there's not much you can do if you're locked out. If it’s a PIN issue, most advice leads to factory resets. You might consider taking it to a local tech shop—they can sometimes help if it's not stolen, but there's no guarantee. Just be careful with whom you trust with your old memories!
Yeah, these kinds of things can be tricky. Police often recommend turning in locked phones, but if you have proof of ownership, like the original box or receipts, that's a good start! Just keep trying different password combinations that you might have set back then.
Thanks for the tip! I do have the original box and receipt, so I might try that.