I have a laptop that's locked by an admin password, and I'm trying to factory reset it. I've tried everything, including checking the settings and troubleshooting options, but nothing seems to work since those options aren't even available. I even looked into the BIOS settings, but it's asking for an admin password. Is there any way to reset this thing?
1 Answer
If the laptop is from an organization or previous owner, your best bet is to contact the admin or organization administrator. They might be able to unlock it for you either remotely or in person so you can do a proper factory reset or clean install.
I actually got it from a thrift store, so I have no idea who the original admin is!