Hey folks, I'm really struggling with my custom-built PC that's constantly crashing. It shows two main blue screen errors: "CRITICAL_PROCESS_DIED" and "KMODE_EXCEPTION_NOT_HANDLED," and it happens at random times – while gaming, browsing, or even when I'm just letting it sit. Here's my build: AMD Ryzen 7 7800X3D CPU, AMD Radeon GPU, MSI B650 motherboard, 32GB DDR5 RAM, a 1000W Corsair RM1000e PSU, 2TB NVMe SSD, and I'm running Windows 11. I haven't added extra case fans yet, which makes me wonder if cooling could be an issue. I've already tried reinstalling Windows, updating all my drivers, running system diagnostics, and testing my RAM for errors, but nothing's worked. Temperatures are fine, and nothing is overclocked. I'm really at a loss here. Is there anything else I can do? Could this be a hardware issue with my PSU, RAM, or GPU?
3 Answers
If you're using a Samsung 990 EVO SSD, check if the firmware is up-to-date. Sometimes running Windows 11 with certain versions of firmware can cause conflicts that lead to BSODs. Make sure you've updated it if you haven't already.
To get a clearer picture of what's causing these crashes, you should collect the dump files from your system. These files are created when a BSOD happens and hold crucial information for diagnosis. Check the C:WindowsMinidump directory and see if you have any files there. If you do, zip them up and upload them to a file-sharing service like catbox.moe. This will help anyone in the community give you precise advice to fix these crashes.
It sounds like the issue might be related to your drive or RAM. I suggest trying to boot from a different drive with a fresh Windows installation, whether it's on a USB stick, HDD, or SSD. If that doesn't work, then I’d recommend testing your RAM by using one stick at a time in slot A1 or B1. If the problem continues, it might even be the CPU – just make sure you didn’t accidentally buy a used or returned one. If all else fails, it could be a defective motherboard, so definitely check that too!
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