I'm having a tough time with my HP Envy Photo 6255 printer. Whenever I plug it in and turn it on, it goes straight into an error state. Since I can't get to the settings menu, I'm looking for instructions on how to do a hardware factory reset. Any help would be greatly appreciated!
1 Answer
I think you can reset your printer using a combination of buttons on the device itself. You typically have to press and hold a specific combination while turning it on. If you still see the error after that, there might be a deeper issue. Also, if you could share a picture of the error message, that would help!
Sure! Here's a screenshot of the error I encountered. The buttons were flashing in a different pattern before, but this one showed up after I tried a power cycle. Let me know what you think!