I'm looking for some opinions on employee monitoring software such as Hubstaff, Monitask, and others. To be honest, I'm not a huge fan of monitoring employees, but management is pushing for it as we might move back to remote work soon. They want a tool that can track website visits, app usage, keyboard and mouse activity, take screenshots, and possibly even use webcams. I know this sounds a bit invasive, and I'm a bit uncomfortable with it myself, but I need to gather some options to present them. I've been considering Hubstaff but I'm uncertain if it meets all their requirements. I've also heard of Monitask, Time Doctor, Teramind, and Insightful, but haven't personally used any. If you've dealt with these tools, especially in a workplace that's wary of surveillance, I'd love to hear your thoughts on what worked, what felt too intrusive, and if there's anything you'd change in retrospect.
4 Answers
In my experience with Hubstaff and Time Doctor, both had the features they wanted, including webcam screenshots. However, it's all about how it's presented—people can feel really uncomfortable about it! Monitask is another option; it allows for tracking without being too invasive if you turn off some settings during onboarding. You might want to negotiate with management to tone down the features to make it more employee-friendly.
Honestly, it sounds like your management is just being paranoid about productivity instead of actually managing. Wanting to install these kinds of tools already shows a lack of trust. I'd definitely rethink your position if you’re contemplating long-term under this kind of supervision.
We've dealt with similar requests, and from our experience: Time Doctor is pretty invasive but simple to manage, while SoftActivity is self-hosted and similarly invasive with loads of data from screenshots. What we always recommend is to disable camera functions entirely—it’s just not worth the moral or legal headaches. Plus, in my experience, employees work less efficiently when they know they're being monitored all the time.
When it comes to cameras, that could open up a legal can of worms if people are working from home. They can't just monitor you in your personal space like that. Most of the tracking info they want is already available through web filters or management tools anyway. Realistically, tracking productivity like this isn't very effective unless you’re in a call center. Management just doesn't seem to understand what actually helps boost productivity.
Our legal team advised against having cameras anywhere near personal spaces, which makes total sense!
Exactly! Plus, tools for call centers usually have integrated metrics without invading privacy.
That's a great point! I think starting off with minimal invasion could be a better path.