I've been experiencing a weird issue with my PC lately. Whenever I play *Marvel Rivals*—specifically during the animation of the new skin, Cloak & Dagger—my peripherals including the monitor, keyboard, mouse, and headset just shut off, but the PC itself keeps running. This also happens sometimes in *Premiere Pro* when I'm importing videos. It's strange because when I test each RAM stick separately, the game runs without a hitch, but the Premiere Pro issue persists when I use both sticks. I've tried switching RAM slots and updating my GPU driver, but nothing seems to work. The only time it doesn't happen is when I use my CPU's integrated graphics instead of the Intel Arc A750 GPU. I really don't understand why this is occurring, especially since I've stress-tested everything and the temperatures were all fine. Here's a rundown of my specs: Ryzen 5 5600G, Intel Arc A750 (Limited Edition), 16GB Corsair Vengeance DDR4 RAM, Gigabyte B550M K motherboard, Corsair 650W Gold PSU, and Windows 11. Any ideas?
3 Answers
I faced a similar issue while using Premiere Pro; it would crash and disconnect my internet, and I couldn't get it to reconnect until I restarted. It’s worth investigating if there's a common issue between your games and those types of crashes. Have you looked into any software conflicts?
It sounds like you might have a problem with your RAM. When you mentioned the "PC stays on," do you mean the application keeps running, or does everything crash and the peripherals stay dead? If it's not responding at all until you restart, that points more toward a hardware issue. Have you tried running Memtest86 to check for errors? That could help narrow it down.
This reminds me of the time when *The Finals* caused similar issues for me. My peripherals would turn off then back on randomly. I fixed it by changing the USB ports in the BIOS from 3.0 to 2.0. Maybe give that a shot? Just check to see if your monitor is also affected like mine was.
Was your monitor also turning off along with all your peripherals? Because for me, everything just totally shuts down.
When it happens, my peripherals don’t turn back on until I force the PC to shut down. Everything just stops working. Even if I'm in the middle of a Discord chat, I can’t hear anyone and they see me as offline. Only the PC's fans and lights keep running.