I'm having some trouble with my iPhone 11 not charging. I have three cables, but only one seems to work, and even then, it shows that it's charging but the battery percentage doesn't actually increase. The other cables display a message about an accessory being connected, but don't actually charge the phone when I try to unlock it. I'm really confused because all the other phones in my house charge perfectly with any adapter or cable. I thought it might be an issue with the charging port, so I took it to a local repair shop, but they said my phone is picky about which chargers it recognizes. This is my first iPhone, and I'm really looking for some assistance!
1 Answer
It sounds like you might be dealing with counterfeit or low-quality charging cables. Apple has documented signs of fake Lightning cables, so it's a good idea to stick with a reputable brand. If you noticed that one cable works but isn't charging correctly, that could also be a sign that it's not functioning well enough for your phone. Just to be safe, you might want to get a high-quality replacement cable. Check out Apple’s guidelines for identifying real cables!
What about the power adapter? My sister's iPhone XR charges fine with it, so I didn't think it was the adapter.