I've got this custom-built computer that keeps crashing and restarting multiple times a week, and I'm really struggling to pinpoint the cause. Here's what I've observed:
**Crash Style:** First, my display freezes, and the active windows stop updating while my audio continues for about five to ten seconds. Then, the sound cuts out, the screen goes black, and my monitor acts like it's losing HDMI signal. After about twenty seconds, the PC restarts as if it's a fresh boot.
**When It Crashes:** This usually happens around five to ten minutes after I wake the PC from sleep mode, but sometimes it can run for days before this occurs. I've been dealing with this issue since January, and it's still happening.
**Checking Event Logs:** In the Event Viewer, I've found lots of information, but it's hard to interpret. One event showed that the system rebooted without shutting down properly, and another indicated a video driver crash (bugcheck 0x00000116). I've tried reinstalling my graphics card drivers, but that didn't fix the issue. My GPU is a GeForce GTX 1660 Ti.
**Other Checks:** I've run CheckDisk checks and DISM commands, which reported no significant issues. I'm not sure if the problem lies with my power supply (Pure Power 12M, 750w), my RAM (Corsair Vengeance RGB, DDR5), or my Windows 11 OS. Honestly, I wish there was a simpler way to diagnose the problem before I start testing components manually or consider reformatting drives. The motherboard model is Pro B650-P WiFi, in case that helps.
1 Answer
It sounds like you might be dealing with a driver issue or possibly hardware compatibility. Make sure you've installed all the necessary drivers for every component. Sometimes, missing specific drivers can create conflicts that lead to crashes. Check the manufacturer's website for your motherboard and other components to get the latest versions.
What specific drivers do you think might be missing? I'm worried I overlooked something crucial.