I'm having trouble installing the PillCam Genius Sync Agent on a Windows machine due to a permissions issue. I'm logged in locally using a LAPS local administrator password, and the installer works well until it attempts to create a Windows service. The prompt asks for a service account, which I've entered as DOMAINsvc_pillcam. However, the installation fails with an error stating that the "PatchAgentService" could not be installed because of insufficient privileges.
I'm puzzled because I'm logged in as a local admin. This issue appears specifically when Windows tries to install the service, raising questions about whether the service account needs additional permissions. Does the service account require Local Administrator rights or the ability to "Log on as a service"? Also, should I enter the service account as DOMAINsvc_pillcam rather than just the username? I'm hesitant to ignore the error and risk ending up with a broken service. Any advice on this would be greatly appreciated.
3 Answers
Just to clarify, when you enter the service account, you do want to use DOMAINsvc_pillcam format. The installer needs to know which domain to connect with. Make sure to check the account's privileges on both the local machine and the domain side!
You're on the right track with needing to add the service account to the local admin group. This will allow the installer to run properly under that account. Also, double-check that the service account has "Log on as a service" permissions set, as that can be essential for service installations.
It sounds like the issue lies with the permissions of the service account you're trying to use. When you provide a domain account, the local machine might not recognize it as having the necessary permissions to modify system services. The LAPS local admin can't bridge that gap because it's tied to your local machine rather than the domain. If you want to run the service without domain permissions, you'd typically need to use a local machine service account instead.
Related Questions
Can't Load PhpMyadmin On After Server Update
Redirect www to non-www in Apache Conf
How To Check If Your SSL Cert Is SHA 1
Windows TrackPad Gestures