I'm on the hunt for a knowledge base (KB) system that suits my small internal team. While we currently use OneNote like many others, I'm not a fan of relying too heavily on Microsoft. Ideally, I'd love a budget-friendly solution that meets my needs, but I'm open to paid options if they're worth it.
I tried Wiki.js and really liked it, but I discovered I can't paste screenshots into documents, which is a dealbreaker. I also struggled to get Xwiki up and running due to poor documentation. As for NinjaOne Documentation, I find it clunky and less user-friendly compared to OneNote.
Here's a list of my requirements:
- Easy dropdowns for categories and subcategories so I can easily navigate.
- A straightforward editing process that allows pasting of screenshots.
- An audit log to track changes.
- Ability to customize header styles for better aesthetics (not a must, but why not have some personality?).
- A quick way to search and find documentation.
Thanks in advance for any suggestions!
3 Answers
You might want to check out alternatives to OneNote like Notion, Obsidian, or Joplin. Each has its strengths, and they may meet your needs better than what you've tried so far. Notion is especially good for organization and visuals. Just keep your requirements in mind when exploring these options!
As a one-man IT team, I use Bookstack for my internal documentation and guides. It allows you to paste images easily, but pasting formatted text can be tricky. You can create different 'books' for your varying needs and even organize them into 'chapters.' It has a revision history feature to track changes, but styling options are limited. It may not be as fancy as Word or OneNote, but it's free and gets the job done!
Have you considered Lansweeper? I know it offers network monitoring, but you might want to clarify if it has the KB system you're looking for. It seems more geared towards monitoring rather than building guides for staff. Might not be the best fit for your needs!
Yeah, I don't think Lansweeper has a dedicated KB solution. You may want to explore more focused documentation tools.
+1 for Obsidian! It's great for note-taking!