I'm experiencing a Blue Screen of Death (BSOD) error right after I start my computer and enter the lock screen. The error message is PAGE_FAULT_IN_NONPAGED_AREA, and this has happened twice in the last five days. Any advice on how to fix this?
2 Answers
I found a folder with the dump files you mentioned. The contents indicate that both dumps are linked to IOMap64.sys, which is part of ASUS's GameFirst software from their motherboard tools. My suggestion is to uninstall any ASUS utilities you have, but make sure to keep the drivers intact. This could potentially resolve your BSOD problem.
To troubleshoot this BSOD issue, it's really helpful to get the dump files, which are crash logs from the blue screens. If you can, boot into Windows normally or use Safe Mode. Check the C:WindowsMinidump folder for any dump files. If you find some, zip them and upload them to a file-sharing site—places like catbox.moe or mediafire.com work. Having multiple dump files is best for analysis. Also, you might want to follow a guide on enabling Small Memory Dumps to collect more useful information going forward.
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