Hey everyone! My computer recently started acting up. It froze for about 10 seconds, then I briefly saw a BSOD (Blue Screen of Death) before it restarted twice. It looks like there might be some thermal issues based on the event viewer log I checked. I'm not sure what's causing this and would love your input. I'm also trying to figure out how to upload an image, but I'm not super experienced with that. Any help would be appreciated!
4 Answers
We really need the actual stop code or the minidump file itself to pinpoint the issue more accurately. If you have that, it would really help. Keep us posted!
I see you've got a dump file! Here’s a compressed zip with it: [https://files.catbox.moe/9dxunf.zip](https://files.catbox.moe/9dxunf.zip). Make sure to take a look at it for additional insights into what might be causing the crash.
First off, you should get the dump files from your BSOD for a clearer diagnosis. If you can boot into Windows normally or via Safe Mode, check the folder at C:WindowsMinidump. If you find any .dmp files, zip them up and upload to a file-sharing site. You might want to use options like catbox.moe or mediafire since Reddit has its issues with links. Having multiple files will help, so try changing the dump type to Small Memory Dump if you can—just follow a guide online. Good luck!
If there's a .dmp file in C:WindowsMinidump, you can analyze it by downloading windbg. Run it as admin, open the dump file from that location, and when it's processed, type !analyze -v in the window. This will give you more info, including the FAILURE_BUCKET_ID. Just make sure to share that information if you can!
Is this the bucket id?
Key : Failure.Bucket
Value: 0x116_IMAGE_nvlddmkm.sys