Hey everyone! I recently upgraded my PC last month, and since the beginning of June, I've been encountering a lot of random BSOD (Blue Screen of Death) errors, specifically with the code "IRQL_NOT_LESS_OR_EQUAL." I've already tried a few troubleshooting steps like updating my drivers (there was one missing, but updating didn't fix the issue), scanning the RAM (which came back fine), and playing around with the console commands. Just an hour ago, my PC crashed when I wasn't even doing anything intense. I attempted to use Bluescreenview to analyze the situation, but I'm pretty confused about the results I got. From my research, it seems to relate to unauthorized memory usage, but I'm unsure how to address this without potentially wiping my system (which I hear might be a way to resolve the issue, but I'd rather not take that risk). Also, I have a folder with DMP error files if someone could help interpret those.
2 Answers
To get accurate help with your BSOD, it's really important to analyze the dump files, which are basically crash logs from when your system fails. If you're able to boot into Windows normally or even in Safe Mode, check the C:WindowsMinidump folder for any dump files. If you find some, zip the folder and upload it to a file-sharing site like Mediafire or Catbox.moe. It's great to have multiple dumps for a thorough analysis, so if you only have a single file, no worries—just share what you have and then look at this [guide](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html) to adjust your settings for future dumps as well!
First off, check to see if your BIOS settings are stable, meaning there are no freezes or weird glitches. If they're good, updating your motherboard BIOS to the latest version (you can find it on MSI’s site) could help. Also, make sure you're installing the latest AMD Chipset Drivers from the link provided there, but skip the other drivers that might cause issues. Once you’ve done these updates, keep an eye out for any continued crashes!
Got it! So, should I update to the newest BIOS version, or is it better to go for an older one if mine is from 2020? I’m a bit paranoid about messing things up.
Thanks for the advice! I’ll check for those dump files and follow your guide.