Hey everyone! I'm new to posting here, so apologies in advance if I miss anything important. I got a laptop about four months ago and it was working perfectly until the issues started. Here's the timeline:
On June 2nd, I randomly encountered a BSOD with a Stop Code indicating 'Memory Management.' I brushed it off since everything seemed fine afterward. A few days later, on June 6th, I got another BSOD, which I couldn't catch in time to see the error.
The situation escalated on June 11th when I was using Chrome. I began experiencing significant slowdowns, leading to browser crashes. After multiple reloads, I encountered several errors, making it impossible to use Chrome or any other applications without issues.
After a hard reboot, things stabilized for a bit. I ran Malwarebytes just to be safe—no malware detected—but this definitely seems like a RAM-related issue. I also conducted a Windows Memory Diagnostic, which reported no problems, but I'm not sure how reliable it is. It feels like the problems are worsening each time they occur.
I'm looking for suggestions on how to determine if it's actually a RAM error or how to fix it before considering repairs. Any advice would be greatly appreciated!
3 Answers
Just a heads up, changes to BIOS or disk settings can risk losing your data. Make sure to back up anything important before you do. Otherwise, sounds like your average Windows 11 experience! It's a bit buggy right now, so you're not alone.
It might be helpful to run a memory test—MemTest86 is a solid choice for checking for RAM issues. Let it run a few passes. Also, share your full system specs including your motherboard, RAM, and CPU. This info can really help in figuring out what could be causing the crashes.
First off, you'll want to gather dump files from your system; these are crucial for diagnosing BSODs. If you can boot into Windows normally or via Safe Mode, check the C:WindowsMinidump directory for any dump files. If you find them, zip the folder and upload it to a file-sharing site—try using catbox.moe or mediafire. Multiple dump files will help in pinpointing the issue, and consider adjusting your dump settings to generate Small Memory Dumps if you haven’t already.
Thanks! I checked and only found one dump file from the BSOD on June 2nd, but none from the 6th. I'll follow the guide you linked to see if I can catch future errors.