I've recently sold some concert tickets on an app called Stubhub, and now I'm trying to set up my payout method. However, I'm stuck because they're sending a verification code to my email, and for some reason, I can't find it in any of my inboxes, even though my email address is correct. I can log in with Apple without any issues, so I don't think it's a problem on Stubhub's side. I created my account using a private relay address, but the code should still arrive in my inbox. Is there any way to fix this, or is my money just lost?
3 Answers
I think you’re referring to the 'Hide My Email' feature, right? In that case, the issue could be that Stubhub isn’t sending emails to your private relay address properly. Definitely give them a call and see if they can sort it out for you.
It sounds like Stubhub might not be sending the verification code properly. Have you thought about changing your email address? It could be a quick fix if nothing else works.
Trying to change my email also needs a verification code, which is the problem!
Also, just to be safe, make sure you check your spam folder in case the email ended up there! Sometimes they sneak into that section.
Yes, that's the one! I’ll reach out to them, but their customer service can be frustrating. They’ve lied to me before.