I was playing Skyrim on my Acer Aspire A515-51G when it froze up, so I force shut it down. Now, when I turn it on, it just gets stuck in a 'diagnosing your PC' loop. I've tried various methods to fix it, but none worked. I saw a suggestion online to remove and reinstall the RAM, but after doing that, my laptop won't even turn on anymore. I'm feeling really frustrated and worried that I've messed things up. Can anyone help?
2 Answers
First, try removing the power supply and the CMOS battery (if you can access it). Then, press and hold the power button for about 5 minutes. After that, reinsert both batteries and attempt to power it on again.
Do you hear any beeping or see any flashing lights when you try to turn it on? Those could be codes that indicate what the problem is.
Nope, there’s absolutely nothing—no beeping sound or lights showing up, not even the charging beep.
Unfortunately, my laptop doesn't have a removable battery, and I've noticed that the indicator lights never worked even before this issue.