How are you handling staggered Kaseya renewals and the August 1 opt-out deadline?
Asked by
MapleRook42
With the August 1 opt-out deadline approaching, I'm considering moving away from Kaseya. Our 27 devices have different contract maturity dates, so renewals would happen gradually rather than all at once. I'd prefer to negotiate based on the entire fleet, but it looks like I may only be purchasing or renewing one to three devices at a time as each agreement expires. How are others managing staggered contracts and automatic renewals?
Answers
You may not have to wait for every individual appliance or device to reach its renewal date. A Kaseya/Datto product representative indicated that customers can discuss options for the full fleet at once, so it’s worth asking your account manager or renewals team about consolidating the conversation around all 27 devices.
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