I'm having trouble with Apple Music and can't figure out how to contact Apple Support. I tried using my Apple ID, but it keeps giving me an error after I enter my phone number. Is there a way to reach out to them via email or chat if I'm not a customer? Maybe through social media?
3 Answers
Apple has actually shut down their social media support teams. So now your best bet is to either call them or use chat support, though chat might not be available for every region or language.
I recently tried to email them and found out that they don't offer email support. You can request a call back or call them directly, but just a heads up—you might be on hold for quite a while if you opt for that.
You can check out the support page at getsupport.apple.com/topics. However, keep in mind that they don’t provide email support; it typically leads to options for chat or a phone call instead.
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