I'm trying to find a way to set up a system in Office 365 that allows me to send emails to a group of users and track who acknowledges that they've read it. Ideally, I'm looking for a solution that utilizes APIs for automation. I'm aware of phishing campaign click trackers, but I want to ensure that my emails are legitimate without having to invest in a dedicated tool.
5 Answers
Be cautious with this approach since many anti-spam systems check links in emails, which could lead to false positives. If you're sending internal emails, this might work better since those systems may have different rules.
You might want to consider the built-in options that email systems have had for years, like delivery status notifications and return receipts. Just keep in mind that not every email server is set up right, so results can vary.
An easy way to track acknowledgements could be to use Microsoft Forms. You can send a link in your email that connects to a Power Automate flow to handle responses. It gives you the flexibility to track whatever you need!
To really ensure that users engage with the content, you could set up a poll or something similar in your email. It provides a more interactive touch.
You could also send out emails with voting options! It's a simple way, but just a heads up, the voting buttons are pretty small and some users might overlook them.
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