Need Help with Apple Refund for a Subscription Charge
Asked by
CleverFox123
I recently signed up for a 7-day trial with an app called Tandem to help me practice my French. However, I was charged $69 immediately after signing up instead of getting the trial period. I can't afford that right now and I've tried disputing the charge with Apple twice, but they keep denying my requests for a refund. I'm really frustrated because Tandem said they can't do anything since Apple handles the transactions. I'm at a loss for what to do next.
Answers
Unfortunately, the only option left might be to request a chargeback. Just remember that doing so can result in your account getting banned, so be cautious!
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Did you remember to cancel the trial before the 7 days were up? If you didn’t, they’re probably within their rights not to grant a refund based on your agreement. Also, if you do go for a chargeback, make sure to back up any important stuff on your devices before disconnecting everything from your Apple ID, as it could get complicated afterwards.
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LostInTech92: I thought I was only supposed to be charged after the trial, but they took the money before it started! I'm seriously considering switching to Android after this.