What’s the safest way to shorten hardware serial numbers for hostnames?
We're planning to build hostnames from hardware serial numbers, but the vendors use different formats and lengths. HP serials are about 10 characters, Dell service tags are 7,…
asset management
What’s the best way to assign criticality to systems and assets?
Our team is defining asset criticality across the organization. We already have business services documented, with each service rated from 1–5 for confidentiality, integrity, and availability. The highest…
What’s the best way to assign criticality to systems and assets?
Our team is defining criticality ratings for assets across the organization. We already have business services identified, with each service rated from 1–5 for confidentiality, integrity, and availability;…
Looking for a Lansweeper alternative for Windows asset and software tracking
I've used Lansweeper on-premises since 2014 mainly to inventory about 150 Windows computers and track their installed software and licenses. The ability to discover other network devices is…
What tools combine CMDB and IPAM functionality?
I'm looking for a platform that combines configuration management database (CMDB) capabilities with IP address management (IPAM). What solutions are you using, and how well do they handle…
What ticketing and asset management system can separate IT and Facilities?
We're evaluating a system for both IT and Facilities that can handle help-desk tickets and asset management in one workflow. We need customizable fields, Excel-compatible exports, QR-code asset…
What’s the simplest way to manage Chromebook assignments and repairs at a school?
I'm starting a contract sysadmin role at a K–12 school where every student uses a Chromebook and the environment is fully managed through Google Workspace. I need a…
What’s the simplest way to manage Chromebook assignments and repairs at a school?
I'm starting a contract sysadmin role at a K–12 school where every student uses a Chromebook and the organization runs entirely on Google Workspace. I need a practical…
What platform combines network discovery, asset management, and ticketing?
I work in IT and I'm tired of handling basic discovery, asset lists, and ticketing manually. I'm looking for a dependable platform that can automatically discover network devices,…
How Do You Track IT Spending Against Your Budget?
If you're responsible for an IT budget, how do you keep track of spending across servers, hardware, software licenses, maintenance, subscriptions, and projects? Do you rely entirely on…
Looking for Recommendations on All-in-One Asset Management Software
I'm searching for a software platform that effectively combines both hardware and software asset management. I've already collected some insights from various discussions, but I'm seeking something that…
How can I reliably identify assigned users for existing workstations?
I'm trying to figure out which users are assigned to specific computers in our organization's asset management system. We mostly have an on-prem setup alongside Microsoft 365 for…
Has anyone used SureAsset for asset management?
I recently came across SureAsset on LinkedIn, and it looks like it could be free to use. I'm curious if anyone has tried it out or is currently…
What was the asset management tool with 'Fox' in its name?
I remember a while back someone shared an asset management tool here that had 'Fox' in its name, but I can't recall what it was. Does anyone have…
Looking for ITSM and ITAM Solutions for Our Small IT Team
We're a small IT team supporting a business with about 160 users. My colleague is focused on L1 and L2 support, while I handle everything else. With the…
What are the best ways to track IT assets in multiple manufacturing facilities?
I'm struggling to manage our IT equipment, like laptops and networking gear, across several manufacturing sites. Our current system isn't cutting it as equipment frequently moves between facilities,…
Best Ways to Handle Onboarding New Remote Hires?
I'm part of a growing SaaS company that just secured its first round of funding, and we're getting ready to expand our teams significantly. A big part of…
Recommendations for IT Ticketing and Asset Management System for Retail Stores
Hey fellow admins! I'm on the hunt for a solid internal IT ticketing system that includes asset management features. Our current setup isn't cutting it anymore, and I'm…
Advice on Creating an IT Services Portal
I'm a solo L2/L3 system administrator working for a company of over 1,000 employees and my time for building new systems is limited. I'm looking to deploy a…
Best Solutions for Laptop Tracking Without Privacy Issues
I'm looking for effective ways to implement asset tracking for our Windows laptops. We have over a hundred of these laptops that aren't assigned to specific individuals, as…