AWS Bedrock access has been locked for over 30 days—how can I escalate?
Our AWS Bedrock credentials were compromised on August 31, 2026, and AWS notified us the next day. We've contacted customer support every day, either waiting for callbacks or…
AWS Bedrock
How can I escalate an AWS Bedrock account lock before a critical launch?
Our AWS Bedrock credentials were compromised on August 31, 2026, and AWS notified us on September 1. Since then, the affected access has remained locked for more than…
Why isn’t Claude Sonnet 5.5 available through EU cross-region inference?
The newly released Claude Sonnet 5.5 looks like a strong model, especially for its price, but I can't offer it to users who require EU-based inference because there…
Why isn’t Claude Sonnet 5.5 available through EU cross-region inference?
The newly released Claude Sonnet 5.5 looks like a strong model, especially at its price, but I can't offer it to users who require EU-based inference because there…
How can I enable Amazon Bedrock on an older AWS account?
I'm studying for an AWS AI certification and have been blocked for several weeks while trying to use Amazon Bedrock. It seems that newer accounts can access Bedrock…
Are Bedrock Mantle endpoints experiencing widespread throttling?
I have a Switchyard setup connected to a Bedrock Mantle endpoint, and even very simple requests such as "print hello" have been timing out or taking 30–60 seconds…
Anthropic Model Access Suddenly Revoked on AWS Bedrock—How Long Do Appeals Take?
After several months of using Claude Code through AWS Bedrock without problems, our access to Anthropic models was suddenly revoked. AWS Trust & Safety said Anthropic's automated detection…
Are Bedrock Mantle endpoints experiencing widespread throttling or timeouts?
I have a Switchyard setup connected to a Bedrock Mantle endpoint for GPT 5.6 Luna. Since earlier today, even very simple requests such as "print hello" have been…
Anthropic Model Access Revoked on AWS Without an Explanation—What Can I Do?
After several months of using Claude Code with Anthropic models through AWS, our access was suddenly revoked. AWS Trust & Safety said Anthropic had detected policy violations through…
How does the new fully managed Bedrock Knowledge Base work without a visible vector store?
I created a knowledge base in Amazon Bedrock and noticed that it can now be created without separately selecting a vector store such as OpenSearch. Previously, configuring an…
How does AWS’s fully managed Bedrock Knowledge Base work without a visible vector store?
I recently created a knowledge base in Amazon Bedrock using the fully managed option. Previously, creating a knowledge base required choosing an underlying vector database such as OpenSearch,…
Why Was My AWS Bedrock TPM Quota Increase Denied Despite Consistent Usage?
I've opened several support cases requesting a higher TPM quota for AWS Bedrock agents, but each request has been denied with a general explanation about billing history. My…
Why Is My AWS Bedrock TPM Quota Increase Being Denied?
I've gone back and forth with AWS Support several times about increasing the TPM quota for my Bedrock agents, but I keep receiving the same vague explanation about…
How should I use my remaining $3,000 in AWS Startup Credits before they expire?
I have roughly $3,000 USD left in AWS Startup Credits, and they expire in a couple of days. Are there worthwhile, controlled ways to use them for experiments,…
How should I use $3,000 in AWS startup credits before they expire?
I have about $3,000 USD left in AWS startup credits, and they expire in a couple of days. I'm looking for worthwhile, controlled ways to use them rather…
Como resolver o erro “Too many tokens per day” no Amazon Bedrock em uma conta nova?
Minha conta da AWS foi criada recentemente para estudar para uma certificação. Tenho créditos promocionais e cerca de US$ 120 disponíveis, mas ainda não consegui testar o Amazon…
When will DeepSeek V4 Pro be available on Amazon Bedrock?
Does anyone know whether DeepSeek V4 Pro is expected to come to Amazon Bedrock, and if so, when? The delay in adding newer third-party models has become a…
Can AWS apply unused promotional credits to an unexpected Bedrock bill?
I received $960 in AWS promotional credits through a Kiro Pro Plus 2026 promotion and mistakenly believed they would cover Claude usage through Amazon Bedrock. I used Bedrock…
How can I identify which AWS Bedrock guardrail is blocking requests?
Our centrally managed AWS Bedrock guardrails are blocking team requests, especially through the PROMPT_ATTACK policy. Even after lowering that policy's strength to LOW, requests are still being rejected.…
AWS Comprehend or Bedrock Guardrails for Detecting PII Before LLM Calls?
I'm building a workflow where users upload documents through a frontend, and I need to detect PII before sending anything to a generative model. Ideally, uploads containing PII…