AWS Account Suspended After Verification Submission—What Should I Do?
My AWS account was suspended even though my bills were paid on time. I had been using the account every day, and a few days before the suspension…
AWS suspension
Should I close an unused AWS account or let it become restricted?
I have an AWS account that I no longer use, and its saved payment card has expired. AWS is asking me to update the default payment method, but…
AWS Account Suspended as Linked to a Previously Closed Account—How Can We Escalate?
Our AWS account was unexpectedly suspended after more than two years of normal use. The notice says AWS closed the account because it was considered related to other…
AWS Suspended Our Business Account for a “Related Account” Link—How Can We Escalate?
Our AWS account was suddenly suspended after more than two years of normal use. The notice says the account was closed because AWS believes it is related to…
AWS suspended our production account after a paid invoice—how can we restore access and protect our data?
We run a Brazilian SaaS company whose production environment is hosted entirely in AWS, including EKS, RDS, ElastiCache, SES, S3, customer data, and payment records. AWS suspended the…
AWS Account Still Suspended Days After a Paid Invoice—How Can I Escalate?
Our small startup uses AWS for production infrastructure, databases, application code, and customer data. We operate through a US company and had been relying on AWS credits for…