My 73-year-old dad is locked out of his iPhone and Apple Account—what can we do?
My dad is 73 and has forgotten his passwords, including the one for his Apple Account and the Gmail address connected to it. His iPhone 12 is currently…
iPhone 12
How can I reset an iPhone 12 that says “iPhone Unavailable” with no timer?
My daughter entered the wrong passcode too many times and now my iPhone 12 displays "iPhone Unavailable" without a countdown. It will not connect to Wi‑Fi, and my…
New iPhone setup keeps rejecting the old iPhone passcode
I'm setting up my dad's new iPhone 17 Pro Max using direct device-to-device transfer from his iPhone 12. The old phone's passcode worked initially, and setup progressed to…
iPhone-to-iPhone Transfer Fails After Entering the Old Passcode
I'm setting up my dad's new iPhone 17 Pro Max and trying to transfer everything directly from his iPhone 12. The setup process accepted the passcode from the…
After updating my iPhone, YouTube and Instagram videos won’t play or produce sound
I updated my iPhone 12 to iOS 26.6.1 last night, and since then videos in YouTube, Instagram, and Facebook have stopped working properly. YouTube videos usually remain stuck…
Can I Recover Data From an iPhone 12 Stuck in a Boot Loop?
My iPhone 12 is stuck in a boot loop and restarts too quickly for a normal update or restore to complete. Apple Support told me that repairing it…
After Updating My iPhone, YouTube and Social Media Videos Buffer and Have No Sound
I updated my iPhone 12 to iOS 26.6.1 last night, and since then videos have stopped working properly. YouTube videos usually never start, and on the one occasion…
Is My iPhone 12 Battery Health Dropping Too Quickly?
I bought my iPhone 12 in March, when the battery health showed 89%. By June, it had dropped to 86%. Is losing three percentage points in a few…
Why is iMessage not working on my new iPhone 12 without a number?
I recently got an iPhone 12, and I'm starting to wonder if there's something off with this device since I bought it from a resale site. Initially, iMessage…
Is the iPhone 12 Still Viable in 2026 or Is It Too Old?
I'm seeking some advice about my experience with the iPhone 12. I've been using it since October 2020, and while my first unit was great, it stopped working…
Why does my phone's volume keep lowering on its own?
I've been facing an annoying issue where the volume of any video or song playing in the background on my phone keeps decreasing by itself. It's really frustrating…