Will AppleCare+ Cover a Screen I Cracked Shortly After Buying It?
My iPhone 17 Pro Max's one-year limited warranty was about to expire on Sunday, so I extended the coverage without realizing that I would need it almost immediately.…
iPhone 17 Pro Max
How does AppleCare Express Replacement work for a bent iPhone?
My iPhone 17 Pro Max appears to be bent, and I have AppleCare coverage. For an Express Replacement, Apple is requesting a service fee and placing an additional…
How does AppleCare Express Replacement handle a bent iPhone and the temporary hold?
My iPhone 17 Pro Max appears to be bent, and I have AppleCare coverage. For an Express Replacement, Apple is asking me to pay a service fee and…
Will AppleCare cover a repair after I canceled and immediately renewed it?
I had a two-year AppleCare plan on my iPhone 17 Pro Max, but I canceled it this morning because I was considering selling the phone. The sale fell…
Does AppleCare cover a repair after immediately renewing monthly coverage?
I had a two-year AppleCare plan on my iPhone 17 Pro Max, but I canceled it this morning because I was planning to sell the phone. The sale…
Apple Store Used AT&T Financing Instead of Apple Card Installments—What Can I Do?
About a month ago, I bought an iPhone 17 Pro Max at an Apple Store in San Antonio and clearly requested Apple Card Monthly Installments. The employee said…
How Did Someone Unlock My iPhone Without Using Face ID?
I have an iPhone 17 Pro Max and recently watched someone unlock it several times while holding it. She was wearing a mask, looked very different from me,…
Why Is My Brand-New iPhone 17 Pro Max Battery Draining So Quickly?
I bought an iPhone 17 Pro Max about five days ago, but the battery life has been worrying me. I'm only getting around five hours of use, even…
Why Is My New iPhone 17 Pro Max Battery Draining So Quickly?
I bought an iPhone 17 Pro Max about five days ago, but the battery is lasting only around five hours of use. I expected it to last most…
Can Apple help after my carrier reported my iPhone as stolen?
I'm dealing with a difficult divorce, and after my wife was arrested, she apparently reported my iPhone 17 Pro Max as stolen to T-Mobile. The phone was purchased…
Can Apple Help Unblacklist an iPhone Reported Stolen by an Account Holder?
I'm in the middle of a difficult divorce, and my wife was arrested. After being released, she reported my iPhone 17 Pro Max as stolen to T-Mobile, even…
New iPhone setup keeps rejecting the old iPhone passcode
I'm setting up my dad's new iPhone 17 Pro Max using direct device-to-device transfer from his iPhone 12. The old phone's passcode worked initially, and setup progressed to…
iPhone-to-iPhone Transfer Fails After Entering the Old Passcode
I'm setting up my dad's new iPhone 17 Pro Max and trying to transfer everything directly from his iPhone 12. The setup process accepted the passcode from the…
Why is my iPhone charging past the 80% limit after the latest iOS update?
Has anyone else seen unusual battery behavior on an iPhone 17 Pro Max running iOS 27? I set the charging limit to 80%, but the phone continued charging…
Why did my iPhone charge past the 80% limit and suddenly jump higher?
Has anyone else seen this behavior on an iPhone 17 Pro Max running iOS 27? I set the charging limit to 80%, but the battery continued climbing to…
Why is my iPhone 17 Pro Max suddenly overheating and draining its battery?
On Wednesday, I had about 8 hours of active screen time and used 68% of the battery, which is normal for me since I use my phone for…
What’s the best way to move from an iPhone 12 to an iPhone 17 Pro Max without bringing over excessive System Data?
I'm upgrading this Wednesday from a 128GB iPhone 12, which I've used since 2022, to a 256GB iPhone 17 Pro Max. My current phone has a large amount…
Siri thinks my AirPods are connected to my truck
I recently upgraded from an iPhone 12 mini to an iPhone 17 Pro Max. When I used my AirPods for the first time after switching phones, I asked…
Can I Add My Cracked iPhone to AppleCare One After the Damage Happened?
I recently cracked my iPhone 17 Pro Max and regret not buying AppleCare when I had the chance. The phone is still under its limited warranty and hasn't…
Why does Siri think my AirPods are my truck’s stereo?
I recently upgraded from an iPhone 12 mini to an iPhone 17 Pro Max. Today was my first time using my AirPods with the new phone, and when…