Should I get a second opinion after my phone suffered water damage?
My phone was left out in the rain for a while. First, the keyboard became extremely laggy, and then the screen stopped turning on completely. A repair shop…
iPhone repair
Can I Use AppleCare+ to Repair an iPhone That Was Already Cracked?
I bought an iPhone 17 Pro about a year ago and didn't add AppleCare+ because I've generally been careful with my phones. About three months ago, I dropped…
Can I Use AppleCare+ for a Screen That Was Already Cracked?
I bought an iPhone 17 Pro about a year ago and skipped AppleCare+ because I've generally been careful with my phones. A few months ago, though, I dropped…
Should I wait to install a screen protector before replacing my iPhone 13 battery?
I'm planning to have Apple replace the battery in my iPhone 13 next week. I also need a new screen protector, but I'm worried it could be removed…
Will Apple Replace My iPhone Battery or Swap the Whole Phone?
My iPhone's battery health has dropped below 80%, and it's still covered by warranty and AppleCare+. If I book a battery-service appointment at an Apple Store in Australia,…
Face ID failed after repair and Stolen Device Protection is blocking access—can I avoid erasing my iPhone?
My iPhone 12 Pro was opened during a repair for a modem problem, and Face ID has not worked since. Stolen Device Protection is enabled with the security…
Will AppleCare+ Cover an iPhone Accident While Traveling in Scotland?
I live in the United States and will be traveling to Scotland soon. If I accidentally damage or lose the use of my iPhone while abroad, can I…
iPhone 16 Died Completely—What Are My Repair or Replacement Options?
I bought my iPhone 16 on September 27, 2024, and it has suddenly stopped turning on. I've tried charging it, performing a force restart, and connecting it to…
Can I Recover Data From an iPhone 12 Stuck in a Boot Loop?
My iPhone 12 is stuck in a boot loop and restarts too quickly for a normal update or restore to complete. Apple Support told me that repairing it…
Is My iPhone 12 Pro Max Safe After a Third-Party Screen Repair?
My iPhone 12 Pro Max was knocked out of my hand at a festival, and the screen went completely black. Since I recently moved to college and needed…
Is My iPhone Safe After a Third-Party Screen Replacement?
My iPhone 12 Pro Max was knocked out of my hand at a festival, and the screen went completely black. Since I had just moved to college and…
How can I recover photos from an iPhone 13 with a swollen battery?
The battery in our iPhone 13 has swollen, and the phone no longer turns on. It contains photos and other important data that were never fully backed up…
Can I Add My Cracked iPhone to AppleCare One After the Damage Happened?
I recently cracked my iPhone 17 Pro Max and regret not buying AppleCare when I had the chance. The phone is still under its limited warranty and hasn't…
Can I Add My Cracked iPhone 17 Pro Max to AppleCare One?
I cracked my iPhone 17 Pro Max for the first time and regret not buying AppleCare when I had the chance. The phone is still less than a…
How Can I Recover Photos from an iPhone 11 with an Unresponsive Screen?
My sister dropped her iPhone 11, and although the phone still powers on, the screen no longer responds to touch. We mainly want to recover the photos stored…
How practical is it to replace an iPhone battery and screen yourself?
I recently upgraded from an iPhone 15 because its battery was draining extremely quickly, the screen had a significant crack in one corner, and the phone had become…
Can Apple repair Apple Pay if NFC suddenly stops working?
The tap-to-pay feature on my iPhone 15 Plus suddenly stopped working one day and hasn't worked since. Has anyone had this fixed before, and can Apple diagnose or…
Can Apple repair Apple Pay if the tap-to-pay feature stops working?
The tap-to-pay feature on my iPhone 15 Plus suddenly stopped working one day and hasn't worked since. Has anyone had this fixed before, and can Apple diagnose or…
What to Do About My Cracked iPhone 17 Back Without AppleCare?
Hey everyone! I accidentally dropped my iPhone 17 and now I see that the glass back is shattered. I'm wondering if I can just put a case on…
Frustrating Experience with Apple Repair: My iPhone Isn't Fixed and I'm Out of Options!
I've got an iPhone 14 Pro that I bought refurbished from Apple's online store, and it's still under warranty. The cellular chip failed, causing it to either get…