Apple account locked on a refurbished iPhone 13 Pro—what can I do?
A few months ago, I bought a refurbished iPhone 13 Pro through Swappie. Since then, the Apple Account on the device has become locked with the message, "This…
locked account
How can I reset an old iPad when the Apple Account is locked?
I found an old iPad that I want to erase and give to someone else. A factory reset requires the password for the Apple Account currently linked to…
How Will I Be Notified After My Apple Account Recovery Request?
I submitted an online request to reactivate my Apple Account and was told that the request would be reviewed within about a day. The message says I'll be…
Help! I Forgot My Trusted Phone Number for My Apple ID and Can't Unlock My Account
I've been using an older iPad Air that I bought back in 2021, and it's been locked for about a year now. Unfortunately, I can't remember the trusted…