Exchange mailbox can receive mail but cannot send or open in OWA
One on-premises Exchange user can receive email normally, but Outlook fails whenever they send or reply with the error: "None of your email accounts could send to this…
Outlook
Random “Access Denied” Errors in New Outlook Across Multiple Microsoft 365 Tenants
We manage several Microsoft 365 environments, and over the past month users in different tenants have intermittently reported that Outlook displays an "Access Denied" badge instead of their…
How can I identify BYOD mobile devices actively using Teams or Outlook?
We allow personal iOS and Android devices to access our Microsoft 365 environment through Outlook and Teams. These devices are Microsoft Entra registered, and we need to prepare…
How can I inventory BYOD phones actively using Teams or Outlook?
We allow employees to use personal iOS and Android phones in our Microsoft 365 environment. These devices can access Outlook and Teams and are registered with Microsoft Entra.…
Are Recent Updates Breaking Print-to-PDF in Browsers and Office Apps?
Has anyone else been seeing a spike in tickets involving PDFs? Users report that saving a webpage as a PDF or using Print to PDF from Outlook, Word,…
Are Recent Updates Breaking Print-to-PDF in Browsers and Office Apps?
Has anyone else been dealing with a wave of tickets involving PDF generation? Users are reporting that saving a webpage as a PDF or using Print to PDF…
How can I fix Reply All and Sent Items behavior for a shared mailbox?
I'm an IT technician managing a shared mailbox used by five people through RDS terminal servers. It used to be a regular mailbox with permissions, but we converted…
Should I Set Up a Personal Domain and Email Before Retiring?
I'm planning to retire early next year after more than 40 years in a corporate job, and most of my personal correspondence still goes through my work email.…
Should I Set Up a Personal Domain and Email Before Retiring?
I'm planning to retire early next year after more than 40 years in a corporate job. I currently use my work email for many personal matters, while my…
Shared mailbox Send As fails intermittently in Outlook but works in OWA
Users are intermittently receiving a "no permission" error when trying to send new messages as at least two shared mailboxes. Full Access and Send As permissions appear correct,…
Shared mailbox Send As permissions intermittently failing in Outlook
Users are intermittently receiving a "no permission" error when trying to send new messages as shared mailboxes. The issue affects at least two shared mailboxes and started recently,…
How can we create consistent professional email signatures without coding?
I've gradually become the unofficial IT person at a nonprofit, and email signatures are turning into a constant headache. We want everyone's signature to look polished and consistent,…
How can I create consistent, professional email signatures without HTML?
I've gradually become the unofficial IT person at a nonprofit, and email signatures are becoming a constant headache. We want everyone's signature to look consistent and professional, with…
I Can Receive College Email on My MacBook but Can’t Send Anything
I use Outlook on my phone for my college email, but I'm having trouble sending messages from my MacBook. The account is connected through the Mail app using…
Should company-owned iPhones use Apple Mail and Calendar or Outlook exclusively?
We're moving our company-owned iPhones into Intune and deciding whether to keep supporting Apple's native Mail and Calendar apps or require Outlook for email, calendar, and contacts. Since…
Why is Classic Outlook Sending Repeated Synchronization Log Emails?
I'm supporting two Microsoft 365 users who suddenly started receiving frequent Synchronization Log messages in Outlook's Deleted Items folder. Both users are running Classic Outlook, and the issue…
What’s the safest way to export a large Microsoft 365 mailbox for litigation?
I need to preserve and export mailboxes from two former employees for an active legal dispute. A small mailbox exported successfully through Purview, but a roughly 38 GB…
How should I safely export a large Microsoft 365 mailbox for litigation?
I need to preserve and export mailboxes from two former employees for an active lawsuit. One mailbox exported successfully through Purview, but the other is roughly 38 GB…
How can I stop recurring Outlook synchronization log emails?
I'm troubleshooting two Microsoft 365 users who are receiving frequent "Synchronization Log" messages in the Deleted Items folder while using Classic Outlook. The issue began around the same…
Should Company-Owned iPhones Use Apple Mail or Outlook Exclusively?
We're moving our company-owned iPhones into Intune and deciding whether to keep supporting Apple's native Mail and Calendar apps or move everyone to an Outlook-only setup. Since we…