I work in IT and I'm tired of handling basic discovery, asset lists, and ticketing manually. I'm looking for a dependable platform that can automatically discover network devices,…
Hey everyone! I'm considering setting up a monitoring wall for our Sys Admin and Network monitoring tasks. It would focus on tracking various elements like online services (e.g.,…
I'm looking to figure out what types of evidence really hold up under scrutiny 6 to 12 months after an audit, incident, or insurance review. My focus is…
We're currently using ManageEngine's ServiceDesk ticketing system, which sends out technician responses as emails to users. Recently, we've noticed that users are replying to these emails using Outlook's…
I'm considering using ITFlow as a sole IT shop for managing ticketing, invoicing, quoting, and some basic documentation for my clients. I'm curious about what others think of…
I'm currently working as a sysadmin for a large company, and we're trying to step up automation within our help desk operations. We've noticed that many tickets are…