I just got a new iPad for Christmas, but it seems like it's been used to create too many Apple IDs, which is confusing because it's brand new! I tried using icloud.com on a computer, but it won't send me the verification email. I even tried a different email address, but no luck there either. This whole process is really frustrating and making me consider returning the iPad. I thought Apple had a better user experience than this!
5 Answers
It sounds like you might be facing a temporary server issue. If this is similar to the error message floating around, it could be due to the influx of people trying to set up their new devices right now. Just keep trying, especially during off-peak hours; they’ll likely clear up.
First, check if your iPad might be refurbished instead of brand new, as that could affect the ID creation process. If it is new, I recommend heading to an Apple Store for direct assistance; they usually offer solid support for issues like this.
I can relate! I've had issues with the verification code not being sent to my phone either. If you can verify via email, do that, but if you keep getting errors with your phone, it might be worth contacting support directly.
I’ve been stuck on this for over 30 hours, too! I called support twice, and they even acknowledged a ticket for the verification issue. My advice? Keep calling and make sure they log your call each time—this will help them prioritize your case. It's super frustrating, though!
If you're having issues online, why not try the classic approach? Create a new Gmail account and then use the Apple ID website to set things up from there. It might help bypass some of the problems.

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