Why am I getting Xfinity emails when I don't even have an account?
Asked by
CuriousPenguin42
I've started receiving daily emails from Xfinity reminding me to update my payment information and pay my bills. The thing is, I've never heard of Xfinity, and I live in Scandinavia, where they don't even operate. I'm pretty sure it's just spam, but it's making me worry that someone might be messing with my account. I'm not as tech-savvy as I used to be, so I'm looking for some advice.
Answers
Xfinity is a US internet provider, so it sounds like someone might have mistakenly used your email to sign up, or it's just spam. Check if the email addresses you by your name or something generic like 'Dear User.' Also, when you hover over any links, see if they actually lead to a real Xfinity URL.
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CuriousPenguin42: It just says 'Dear' without my name, so I'm leaning towards spam. I clicked one of the links on my iPhone, and it took me to a random site, which was definitely sketchy. I tried contacting their tech support, but I could only chat, and they wanted my customer number.