Urgent Help! How Do I Get Rid of a Possible Virus and Avoid Spam Malware?
I have an HP laptop that's suddenly showing a scam message claiming it's urgent. It seems to want me to click 'okay' to redirect me to a fraudulent…
spam
Troubleshooting a User Unable to Receive Emails After Compromise
I had a user who recently experienced an email compromise, leading to the dispatch of several hundred spam emails. Fortunately, our proofpoint service managed to quarantine all those…
How to Fix Spam Issues After Forgetting DMARC Records During Email Service Transition?
I recently switched my email service from Brevo to Resend and accidentally deleted my DMARC record, thinking I would replace it later. Unfortunately, I forgot to add the…
How Can I Stay Secure After My Discord Account Was Hacked?
I recently had a frustrating experience where my Discord account was hacked, and it sent out spam messages. I managed to change my password and removed all the…
Why am I receiving a flood of strange bounce-back emails?
Lately, I've been overwhelmed with bounce-back emails saying things like, 'Your message wasn't delivered to [my email]@[weird domain] because the address couldn't be found or is unable to…
Why are bots submitting forms with real people's info?
I'm getting lead and contact forms on my websites filled out with information that actually belongs to real people. For example, the names, addresses, and email addresses are…
How Can I Stop Unsolicited Spam Emails in My Organization?
I've been getting complaints from users about unsolicited and fraudulent emails showing up in their inboxes. I've already checked my DMARC and SPF settings, and they seem fine.…
Why Are Bots Filling My Forms with Real People's Info?
I've been noticing that my websites receive lead and contact forms filled out with real people's names, addresses, and email addresses. The problem is, these individuals definitely aren't…
Why Are My Emails Going to Spam Even with Valid Settings?
I've just set up a mail server for a small website, and I've verified that my SPF, DKIM, and DMARC records are all correct using mail-tester.com. The only…
Why Am I Getting Emails Meant for Someone Else's Walmart Account?
I recently started receiving emails that seem to belong to someone else's Walmart account. To be specific, I got three verification emails followed by a welcome message, all…
Is Microsoft 365 Using UCEPROTECT for Blacklisting?
I've been having issues with my Microsoft 365 account and the support team mentioned that my server IP is listed by UCEPROTECT. I've heard some pretty negative things…
Why are Microsoft 365 users receiving emails from themselves?
I've come across a strange issue where a couple of Microsoft 365 users are getting emails from their own addresses, and they definitely didn't send these emails. The…
Help! My Phone Number is Blacklisted as iMessage Spam - What Can I Do?
A few weeks ago, I noticed that my iMessage started malfunctioning on my iPhone. Despite checking all the usual settings and confirming that iMessage is activated and my…
Why Are My Emails Still Going to Spam After Fixing SPF, DKIM, and DMARC?
I recently updated the SPF, DKIM, and DMARC records for our domain and confirmed they all passed on both DMARCtester and mail-tester.com. Despite these improvements, I'm still seeing…
Why Are Our Emails Still Ending Up in Spam?
I've recently fixed the SPF, DKIM, and DMARC records for our domain because they were not properly set up before I joined the team. I tested them using…
Help! My O365 Account Seems Compromised – Emails to Contacts and Odd Activity
I have a user who reported that spam emails were sent from their account to everyone in their contact list, and these emails ended up in the Deleted…
Why am I getting Xfinity emails when I don't even have an account?
I've started receiving daily emails from Xfinity reminding me to update my payment information and pay my bills. The thing is, I've never heard of Xfinity, and I…
Why is my old iPhone flagged for spam after years of inactivity?
I left my job at a Big 4 accounting firm about 4 or 5 years ago, and they gave me an iPhone 8 through AT&T. I used it…
why is my email blacklisted?
My emails keep ending up in spam folders. I ran a spam check and my email is showing up as being blacklisted. Why has this happened?