Why am I not getting my free 3 months of Apple TV+ after buying new devices?

June 16, 2025 4 answers
Asked by SkyDancer35
I recently got an iPhone 15 Plus and expected to receive a 3-month free trial for Apple TV+, but it never showed up. Then I bought an Apple TV 4K (3rd gen) last week, hoping for the same deal, and still nothing. Previously, I purchased an iPad 10 last October and did receive the 3 months for free. Is there a limit on how many times I can claim this offer per year?

Answers

StreamingFanatic
Honestly, just pay for the service if you really want it. Those 3-month trials arenโ€™t meant to be a continual deal. Theyโ€™re a bonus to get you started!

TechWhizPro: Thanks for your reply! I think Iโ€™ll just stick to my current apps for now.

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GadgetGuru88
It sounds like once youโ€™ve used a free trial of any duration, youโ€™re generally not eligible for another one on your account. Itโ€™s best to reach out to Apple Media Services for a check, but thatโ€™s usually the case. They can clarify your eligibility!

DeviceNinja22: Thank you!

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TechSavvy101
From what I've heard, you really only get that free 3 months one time. Apple has a policy that limits it to new or qualified returning subscribers, and they wonโ€™t offer it to those who have previously taken advantage of the 3-month deal, regardless of how many devices you buy. So, if youโ€™ve already claimed it, that might be why youโ€™re not getting it again.
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InfoHound
If you're looking for the terms, they confirm that the free trial isnโ€™t available to accounts that have previously accepted those offers. Only one offer per account, plus if youโ€™re in Family Sharing, it applies there too. Hereโ€™s the link for more details: [Apple Promo Terms](https://www.apple.com/promo/pdf/EN_US_ATV+_Promo_TandCs.pdf)
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